RETRUN & EXCHANGE

Extended Return Policy & Free Exchange for the Holiday Season

In connection with the holiday season, we offer free exchanges and an extended return period on all orders. You have until January 7, 2026 to return or exchange your items.

All items must be returned unworn, clean, with original tags, and in their original packaging.

Login to the return portal
Use your order number and email to login. (e.g. "SE1000" for order numbers)

Select the item you wish to return
Choose the cause of return & refund method

Print your return label and return invoice.

Once we have received your return, our team will inspect the item(s) to ensure they meet our return requirements (unworn, unused, and with all original tags attached). When the inspection is completed and approved, we will process your refund as quickly as possible within 7-10 days from the packages arrival.

Refunds are always issued back to the original payment method, and you will receive a confirmation email once the refund has been processed.

Return shipping costs are the costumers responsibility. The return fee is:
WITHIN EUROPE - €40
OUTSIDE EUROPE - €50
SWEDEN - 300 SEK
DENMARK - 79 DKK

The amount will be deducted from your refund when using our return label.

We strongly recommend that you keep your proof of postage until you have received confirmation from us that your return has been delivered and processed.

If you wish to change size or style, please please use our return portal. The portal will guide you through the exchange process and assist you in placing a new order for the desired size of product.

Please note: if you later decide to return an exchanged order, the standard return fee will be deducted from your refund.

Please submit a claim via our return portal as soon as possible. Using the portal ensures that our customer care team is automatically notified and can handle your case efficiently. Be sure to include your order number and clear photos of the issue. We aim to respond within 4–7 business days.

Holiday Season Return & Refund Policy

You may return your purchase within 14 calendar days of receiving your order.

However, during the holiday season, we have extended our return period — all holiday orders can be returned until January 7, 2026.

All returned items must reach us no later than this date in order to qualify for a refund. Items must be unworn, unused, and with all original tags attached.