Bytte og returnering

You have the option to return full-priced items for a refund within 14 days of receiving your order. Return shipping and costs associated are the responsibility of the customer.

Return labels needs to be bought and registered by the costumer.

Drop-offs are not permitted at the return address. However, drop-offs for web returns are accepted at our Copenhagen based store located at Store Strandstræde 7, 1256.

For a return to be eligible, the item must be unused, unworn, and in its original condition with all tags intact.

At present, we do not facilitate exchanges. If you require a different size or item, please place a new order, and return the current item for a refund.

 

MEOTINE. cannot be held responsible for items lost during transit due to shipping issues.

SALE ITEMS can only be refunded within the European Union.

 

PREPARE YOUR RETURN:

Please send your return to the following address using a trackable shipping carrier of your choice. Ensure to include the completed order note provided in your package. All return packages must have a tracking number:

 

NTG Lager

Att. Meotine

Truckvej 5

4600, Køge

Danmark

Contacts: Return@meotine.com

 

Please be aware that if we provide you with a return label, the shipping cost will be deducted from your refund. Kindly note that drop-offs are not accepted at the return address.

 

What if my item is damaged or defective:


Contact us at support@meotine.com if your item is damaged or defective.

Our customer service team is available: Monday - Friday to assist you with any questions and inquiries.

You can reach us via email at support@meotine.com or by filling out our contact form on the website.